Frequently Asked Questions

You may find answers to existing questions here. You may ask other questions here Customer Support

1Local numbers and international contacts

You can create local numbers for your international contacts. Save these local numbers on your phone.....(more) , dial them and get connected easily to your international friend. (less)

3Using SonarTel Access numbers?

We provide both toll free and local access numbers for using SonarTel. When calling from the USA, Ra.....(more) tes are 1¢ more per minute when using the local access number, while they are 2¢ more per minute when using toll free access numbers. (less)

5Calling using the iPhone or Android App

When calling through the app, you are able to connect your calls using Wi-fi or 3G. To make a ca.....(more) ll, simply open the app on your phone, tap on a contact you wish to call, and your call will be connected. You can also use the dial pad with the app. Simply enter the phone number you wish to call (country code, area code, and phone), and your call will be connected. (less)

2Can I use SonarTel from any phone?

When using our mobile apps, SonarTel can be used from any country in the world from an iPhone or And.....(more) When using our mobile apps, SonarTel can be used from any country in the world from an iPhone or Android phone. However, when using our access numbers, SonarTel can be used to make calls from any phone in the United States, Canada, or the United Kingdom. (less)

4Why am I getting a Login Failed message on the app?

Sometimes you may get a "Login Failed" message when trying to login on the app. If this happens, sim.....(more) Sometimes you may get a "Login Failed" message when trying to login on the app. If this happens, simply close the app and reopen again. You will then be able to login. (less)

6Why am I getting a "connection failed" message when I try to log in on the app?

This normally happens when you do not have data connectivity. Check that you are connected to Wi-fi,.....(more) This normally happens when you do not have data connectivity. Check that you are connected to Wi-fi, or that you have 3G, 4G, or LTE connection. If this problem persists, please contact us at the support team. (less)

Why SonarTel

Cheap Call Rates ...[Edit]

We will always be low cost. Note that SonarTel can be used from any country in the world. The country call rates remain the same. ...[Edit]

Straight Forward Pricing ...[Edit]

You get 100% of the minutes you pay for. Plus, your credit will never expire. ...[Edit]

High Quality Calls ...[Edit]

HD quality sound which means your international calls are crystal clear. In other words, you get the best quality calls at great low rates. ...[Edit]

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