Frequently Asked Questions

You may find answers to existing questions here. You may ask other questions here Customer Support

1How can I check my balance?

You can check your account balance anytime by logging into your SonarTel account online and clicking.....(more) on "My Account". In addition, you can view your balance from the app by going to "My Account". You can also check your balance by calling any of the access numbers. (less)

3What is Auto Recharge?

SonarTel’s Auto Recharge feature automatically credits your SonarTel account after your balance fa.....(more) lls below a certain threshold. You can enable or disable it under My Account -> Manage Auto Refill. You can also enable it while making a payment in the "Recharge" section. (less)

5Where can I view my billing history?

You can view and print your billing history by login into your SonarTel account, click on Buy Credit.....(more) --> Recharge History. (less)

2How can I recharge my account?

There are two ways in which you can recharge your account. You can either log in to your SonarTel ac.....(more) There are two ways in which you can recharge your account. You can either log in to your SonarTel account online (minimum recharge online $5) or you can call the customer support number (281-220-6656) and pay over the phone (minimum recharge via phone $20). We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover). You can even recharge by using PayPal. (less)

4Do you keep credit/debit card information?

We do not keep or hold your credit or debit card information......(more) We do not keep or hold your credit or debit card information. (less)

6Can I recharge my SonarTel account from the Phone app?

Unfortunately, at this time it is not possible to recharge your SonarTel account using the iPhone or.....(more) Unfortunately, at this time it is not possible to recharge your SonarTel account using the iPhone or Android app. This will be available in the next revision of the app. However, you can recharge by login into your account on your mobile device. Our website is mobile friendly and very easy to navigate. Contact customer support if you have any issues. (less)

Why SonarTel

Cheap Call Rates ...[Edit]

We will always be low cost. Note that SonarTel can be used from any country in the world. The country call rates remain the same. ...[Edit]

Straight Forward Pricing ...[Edit]

You get 100% of the minutes you pay for. Plus, your credit will never expire. ...[Edit]

High Quality Calls ...[Edit]

HD quality sound which means your international calls are crystal clear. In other words, you get the best quality calls at great low rates. ...[Edit]

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